Privacy policy

Last updated 21 October 2026

CAM POS is a point-of-sale app made and run by CamTech and Financial Solutions, Zimbabwe ("CamTech", "we"). This policy explains what information CAM POS handles, why, who it is shared with, and the choices you have. It covers the app at campos.camtechsolutions.co.zw and the CAM POS app on Google Play.

Who this is for

CAM POS is a business tool for shops and their staff. It is not meant for children and we do not knowingly collect information from anyone under 18.

What we collect

• Account details: the business name, the owner's name, phone number, email address and town, and the names and emails of staff logins the owner adds. Passwords are stored only as secure one-way hashes.
• Business records you enter: products and prices, sales and refunds, stock movements, suppliers, cash-drawer counts, and customers you add for credit sales (for example a customer's name, phone, email, TIN or VAT number). These are your business's records; we keep them so your tills can share them and so nothing is lost if a device is.
• Subscription payments: when you pay for CAM POS online, Pesepay handles your mobile-money or card details. We receive only the amount, currency, status and Pesepay's reference number. We never see or store card numbers or wallet PINs.
• Help desk messages: issues and messages you send to CamTech from the app, kept so we can answer and follow up.
• Technical information: the time a business last connected, and IP addresses in short-lived server logs and rate limits, used to keep the service secure and working.

The CamFiscal POS key a till uses to send fiscal receipts stays on that device. It is never sent to CAM POS Cloud. We do not use advertising, analytics trackers or tracking cookies, and we do not sell personal information.

How we use it

• to run your account, sign you in, and keep each business's records separate and private;
• to sync records between your tills and keep recovery copies;
• to manage your subscription and contact you about it;
• to give support when you ask for it, and to protect the service from abuse.

Who we share it with

• ZIMRA, through CamFiscal: when you make a fiscal sale, the receipt (including buyer details you choose to add) is sent from your till to ZIMRA's fiscal system, as Zimbabwean law requires. Non-fiscal sales are not sent.
• Pesepay: to take subscription payments.
• Accounting systems the owner connects: if the shop owner links CAM POS to QuickBooks, Xero or Sage, the books are sent there as daily journals (totals by account). If the owner makes an API key or a webhook, the system using it can read the business's journal, sales, products and customers. Only the owner can set these up, and can remove them at any time.
• Our hosting provider: the servers that store CAM POS Cloud data.
• CamTech staff: authorised CamTech staff can see a business's records, including its customers on credit, to give support and run the service. They do not use them for anything else.
• The law: where we are legally required to, for example by a court order or tax authority.

All information travels over encrypted connections (HTTPS).

How long we keep it

We keep a business's records for as long as its account is open. When an account is deleted, its logins, till records and recovery copies are removed straight away. Server backups are overwritten within 30 days. Records of payments made to CamTech are kept, without contact details, for as long as tax law requires.

Your choices

• An owner can see and export the business's records at any time (Books → Export).
• An owner can delete the whole business account, and any staff member can delete their own login, in the app: Settings → CAM POS account → Delete. See Delete an account for other ways.
• You can ask us for a copy of your information, or to correct it, by contacting us below.

Contact

CamTech and Financial Solutions, Harare, Zimbabwe
Email: support@camtechsolutions.co.zw

If we change this policy, we will update the date above and, for important changes, tell account owners in the app.