Delete a CAM POS account

CAM POS is made by CamTech and Financial Solutions. You can delete your account and its data at any time.

In the app (quickest)

1. Open CAM POS and sign in.
2. Go to Settings (on a phone: More → Settings) and find CAM POS account.
3. Open Delete this business account (owners) or Delete my login (staff).
4. Enter your password, type DELETE, and press Delete permanently.

By email

If you cannot sign in, email support@camtechsolutions.co.zw from the email address on the account, with the subject "Delete my CAM POS account" and the business name. We confirm and delete within 7 days.

What is deleted

• Owner deleting the business: all staff logins; all sales, refunds, stock, suppliers, customers and books stored on CAM POS Cloud; and the recovery copies. The business name and contact details are removed.
• Staff deleting their login: that login only. The shop's records belong to the business and stay.

What is kept, and for how long

• Records of subscription payments made to CamTech (amount, date, reference), without contact details, for as long as tax law requires.
• Fiscal receipts already sent to ZIMRA stay with ZIMRA, as the law requires; we cannot delete those.
• Server backups are overwritten within 30 days.

Records saved on your own phone or computer stay there until you sign out and clear the app or browser data.